This Privacy Statement sets out YourLawyer’s policy with respect to the way in which we obtain, use and disclose information obtained from you, including through our website.
YourLawyer is committed to protecting the information we obtain from you and is bound by the Australian Privacy Principles (APPs) set out in the Privacy Act 1998 and the amendments thereto contained in the Privacy (Private Sector) Act 2000.
Collection of Personal Information
The types of information generally collected by YourLawyer include your name, address, mobile and telephone numbers, facsimile number and e-mail address and such other information we deem as Personal Information. Any such Personal Information is collected in the course of the services that we provide for you. Personal Information may also be collected when you provide business cards or other documentation.
Personal Information is obtained in many ways including by:
- correspondence;
- telephone and facsimile;
- email;
- via our website www.yourlawyer.com.au;
- from other publicly available sources; and
- from third parties.
When you visit this website, we may make a record of your visit. The following information may be logged for statistical purposes:
- Your Internet protocol (IP) address;
- The date and time of your visit to the site;
- The pages you have accessed and documents downloaded; and
- The type of browser you were using.
Use & Disclosure of Personal Information
YourLawyer collects information from people for the primary purpose of providing assistance to them. Individuals who telephone or write to YourLawyer may supply personal information. YourLawyer will not use or disclose the information for another purpose unless the person has consented, or we are permitted by law.
In addition, where we reasonably determine it to be appropriate, we may add your name, address, mobile and telephone numbers, facsimile number and e-mail address to our database. The database may be used for ongoing marketing and educative purposes. If we elect to retain such Personal Information, you have our commitment to your privacy.
Your personal information is used for related and other purposes including:
- To deliver the services you have requested (for example, to provide you advice in respect of the legal query that you have raised).
- When dealing with other parties in relation to your matter (for example, to provide such information in court proceedings).
- To maintain, manage and further develop our relationships with clients.
- We may forward periodic communications to you that contain information on legal issues that we think you will find interesting. If at any stage you decide you do not wish to receive such communications, please let us know by contacting us and we will ensure that your name is removed from the relevant list.
- To make our website more user friendly. In order to provide a better service to our users, we may use the data collected to analyse how our sites are used so that we can improve the layout and information available on our website.
- For business and social events.
- For maintaining and managing our insurance policies.
- For engaging third parties in relation to debt recovery matters including debts owed by you or associated entities to YourLawyer Pty Ltd.
- We DO NOT rent, sell or otherwise disclose your personal information to any other company or organisation.
Cross-Border Disclosure of Personal Information
Our firm will not generally disclose Personal Information to an overseas recipient. However, when we act for a client in a matter where it may become imperative to disclose Personal Information to an overseas recipient, we will only disclose your Personal Information to an overseas recipient where you have instructed us to do so or such disclosure is consistent with your prior instructions to us, or when required by Australian law.
When you provide your Personal Information to us, you consent to the disclosure of such information to an overseas recipient. You hereby acknowledge that we are not required to ensure that the overseas recipient deals with Personal Information in the same manner as required in the APPs. However, we will take reasonable steps to ensure that your Personal Information is dealt with in a way that is consistent or at least substantially similar to the way the APPs protect information.
Removal from Lists
You can unsubscribe from receiving promotional material by e-mailing us at admin@yourlawyer.com.au and asking to be removed from the mailing list. Alternatively, you can mail a request asking for deletion. Our contact details are set out below.
Access to Your Personal Information
If you wish to view the Personal Information we hold about you, please send your request by e-mail to admin@yourlawyer.com.au, or by mail to the contact details at the end of this Statement. If you wish to amend that information because it is out of date or incorrect, or if you wish your Personal Information to be deleted from our database, please e-mail admin@yourlawyer.com.au.
In certain circumstances, we may refuse to give you access to the personal information that is requested by you or may charge you a fee for any such access in accordance with the APPs guidelines in the Privacy Act. We shall inform you of our decision and reasons for any refusal of your request.
Security
YourLawyer uses all reasonable endeavours to secure any Personal Information that we hold about you and to keep this information accurate and up to date. However this site does not provide facilities for the secure transmission of information across the Internet. Visitors should be aware that there are inherent risks transmitting information across the Internet.
When emailing Personal Information to us please be aware that there are risks involved in transmitting such information across the Internet. Our website contains links to other websites. We have no control over and take no responsibility for the privacy practices employed at other websites.
Complaints
YourLawyer welcomes your questions and comments regarding this Statement. If you have any suggestions as to how we may improve our Privacy Statement, or if you are of the view we have not adhered to this Statement or the handling of your personal information, please contact us using the contact details below. If necessary, we may ask you to provide your complaint in written form. We will investigate the matter and determine the course of action (if any) needed to resolve the complaint and notify you of the decision as soon as practicable, usually within 30 days.
Personal Information of job applicants
We collect and store personal information provided by individuals who apply for employment with the firm. The information we may collect includes but not limited to:
- personal contact details and gender;
- educational and employment history, and relevant qualifications and employment history;
- eligibility to work in Australia; and
- referees’ contact details.
Such information can be obtained from the applicant or from a third party such as a recruitment agency, referees and from professional sites such as LinkedIn. Further information can be collected from the applicant at any stage of the interview process.
The purpose of obtaining such personal information from an applicant is to assess their ability and qualifications in relation to a particular role within the firm. However, we may retain the applicant’s personal information to assess their eligibility for other roles and will not disclose such information to a third party.
Sharing of Personal Data
We may use third party apps and software in order to better understand our users’ needs and to optimize this service and experience. These may include features to understand our users’ experience such as how much time they spend on which pages, which links they choose to click, what users do and do not like, etc. This enables us to build and maintain our service with user feedback.
These third-party apps and software may use cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location, and the preferred language used to display our website. This information may be stored by these third parties.
Changes to the Statement
We reserve the right to alter this statement from time to time. We will, to our best endeavours, notify you about the changes and updates made to our Privacy Policy on our website. We highly encourage you to visit our website on a regular basis to ensure that you understand our Privacy Policy.
Our Privacy Statement was last updated on 21 November 2022.
Contact Details
YourLawyer 38 New Street Ringwood Vic 3134
Telephone No: (+61 3) 9870 8777
Facsimile No: (+61 3) 8873 6877
Email: admin@yourlawyer.com.au